Privacy Policy
Last updated: November 2025
At FioraAI (fioraai.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, create an account, or use our AI-powered tools and services.
By using FioraAI, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please stop using our services immediately.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
- Personal Information: such as your name, email address, billing details, and account credentials when you register or subscribe.
- Usage Data: information about how you use the platform, including IP address, browser type, device information, and pages visited.
- Generated Data: any content, text, or materials you create using FioraAI’s tools.
- Payment Information: billing and payment data collected by third-party processors (e.g., Stripe). FioraAI does not store complete credit card details.
2. How We Use Your Information
We use the collected data to:
- Provide, operate, and maintain FioraAI services
- Personalize your experience and improve platform functionality
- Process payments and manage subscriptions
- Send service updates, notifications, and promotional messages (where permitted)
- Respond to customer inquiries and provide technical support
- Ensure compliance with legal obligations and prevent fraudulent activities
3. Cookies and Tracking Technologies
FioraAI uses cookies and similar tracking technologies to enhance user experience and analyze site performance. Cookies help us remember user preferences and optimize our services.
You can choose to disable cookies in your browser settings. However, doing so may limit some features of the site.
4. Data Sharing and Disclosure
We do not sell or rent personal information to third parties. We may share limited data in the following cases:
- Service Providers: with trusted partners who assist in hosting, analytics, and payment processing.
- Legal Requirements: if required to do so by law, court order, or government authority.
- Business Transfers: if FioraAI merges, is acquired, or transfers assets, user data may be part of the transaction.
5. Data Retention
We retain user data only as long as necessary to provide our services and comply with legal requirements. Once data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, or loss. While we take security seriously, no online service is completely risk-free, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data
- Request correction or deletion of inaccurate information
- Withdraw consent for data processing
- Request portability of your personal data
To exercise these rights, contact us at contact@fioraai.com.
8. Third-Party Links
Our website may contain links to external sites that are not operated by FioraAI. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s Privacy
FioraAI does not knowingly collect personal data from children under 18. If you believe that a minor has provided us with personal information, please contact us, and we will take steps to delete it promptly.
10. International Data Transfers
If you access FioraAI from outside the United States, please note that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
11. Updates to This Privacy Policy
FioraAI may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the platform after changes indicates your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
FioraAI
110 E Main St, Newark, DE 19711, United States
📧 contact@fioraai.com
📞 +1 (302) 295-5899